Privacy

1. Information we collect

To process your bookings with Servicios del Hogar El Cafetal, we collect basic information you provide voluntarily, such as your full name, email address, phone number and any specific notes about the service requested.

2. How we use your information

We use your data only to:

• Manage and confirm your appointments.
• Send you reminders and updates about your bookings.
• Allow the staff of Servicios del Hogar El Cafetal to contact you if anything changes.
• Process payments and deposits when the service requires them.

3. Data protection

Your information is stored securely through the Aly24 platform. We do not sell or share your personal data with third parties for advertising. Access to your information is restricted to authorised staff of Servicios del Hogar El Cafetal.

4. Your rights

You may request access to, correction of or deletion of your personal data at any time. You can do so by contacting Servicios del Hogar El Cafetal directly through the contact details on its main page.